Thursday, December 18, 2025

Test(C)Carlos-Saraiva.com

Test-UX Designer, Solutions Developer, M&E Analyst

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full profile – cv , last role , skills- 2024-10-30__13h49.29_CMS –

Carlos Saraiva 18 Views

created: 2024-10-20T18:51 updated: 2024-10-20T18:55 Authors:

  • Carlos.M.Saraiva tags: title: time-date-stamp:

    Last Job title: Senior Monitoring & Evaluation Analyst Grade / Salary: 3 / ZAR 696,000 per annum, ctc. Hours: 37.5 Location: OCOF HHCSA Head Office Kyalami Business Park Midrand and periodically, Hanover Park, Western Cape. Additional sites as expansion programme develops; Eastern Cape, KwaZulu Natal, Free State and North-West provinces. Responsible for: Direct management of the joint Instiglio Performance Management system; direct line management of any M&E data capturers, as is relevant. Role Purpose and Role Dimensions: The development, implementation and management of M&E and performance management systems in the South Africa Care Reform project. Key External Contacts: Variable – staff in partner organisations, consultants with expertise in M&E, data aggregation and analysis. Government partners. Care Reform Forums (Regional and International). HHC Head Office (UK) Key Internal Contacts: Country Director OCOF HHCSA, CEO of FCRC. Other implementation partners as relevant. National and regional M&E data capturers, programmes staff (SA and International). Key Areas for Decision Making: Management of: • Development of M&E and Reporting • Development and delivery of M&E and Reporting training for partners and staff. • Development and analysis of specific programme indicators as well as theme and project specific indicators. And • Support the aggregation of data across specified projects and / or project domains. • Research and reporting on specific areas of interest as assigned for the purpose of programme development and review, research and policy development nationally and regionally. • Provision of information to support the development of funding proposals. Other Considerations: Occasional irregular working hours. Occasional travel in South Africa. Occasional travel and sustained periods of working regionally in Africa.
    Occasional travel to UK HHC Head Office, as may be required.

    technical skills list in my current position

  1. Web Development and Design:

    1. WordPress Website Administration (PHP, HTML, CSS, JavaScript)
    2. Designing Themes and Templates in WordPress (PHP, HTML, CSS, JavaScript)
    3. Form Building and Management (Formidable Forms, WordPress)
    4. Configuring Automated Content Management Systems (CMS, PHP, JavaScript, CSS)
    5. Designing Applications for Anonymized Identity Codes (.NET, scripting languages)
    6. SharePoint Site Design and Administration (SharePoint Designer, CSS, JavaScript, .NET)
    7. Document Library Management in SharePoint (SharePoint Designer)
    8. Designing SharePoint Lists and Document Templates (SharePoint Designer, JavaScript)
    9. Customizing Website Navigation and Menus (HTML, CSS, JavaScript)
    10. Implementing Responsive Design Principles (CSS, JavaScript)
    11. Integrating Third-party Plugins and Extensions (WordPress, JavaScript)
    12. Implementing Conditional Logic and Validation Rules (JavaScript, Formidable Forms)
    13. Customizing Form Fields and Layouts (Formidable Forms)
    14. Automating Content Updates and Publishing Schedules (CMS, PHP, JavaScript)
    15. Integrating External APIs and Services (WordPress, JavaScript)
    16. Implementing Secure Encryption Algorithms (Identity Code Applications)
    17. Documenting Website Architecture and Design Decisions (Word, SharePoint)
    18. Collaborating with Designers and Content Creators (SharePoint, WordPress)
    19. Designing User Interfaces for Web Applications (HTML, CSS, JavaScript)
    20. Testing and Debugging Website Functionality (Visual Studio, Atom)

  2. Data Management and Analysis:

    1. Data Analysis with Power BI (Power BI, Power Query)
    2. Creating Reports and Dashboards in Power BI (Power BI, DAX)
    3. Data Transformation and Cleansing with Power BI (Power BI, Power Query)
    4. Integration of Data from Various Sources into Power BI (Power BI, SQL)
    5. Monitoring and Evaluation of Data using Power BI (Power BI, Data Analysis)
    6. Periodic Data Transfers and Checks with Power BI (Power BI, Automation Tools)
    7. Managing Document Properties in Templates (Microsoft Word, SharePoint)
    8. Safeguarding Original Data and Archived Record Sets (Microsoft Azure, SharePoint)
    9. Developing Data Transformation Workflows (Power BI, ETL Tools)
    10. Data Visualization and Dashboard Creation in Power BI (Power BI, Data Visualization)
    11. Implementing Data Integration Patterns in Power BI (Power BI, ETL Tools)
    12. Conducting Data Profiling and Anomaly Detection with Power BI (Power BI, Data Analysis)
    13. Establishing Data Retention Policies in Power BI (Power BI, Data Management)
    14. Implementing Data Encryption and Access Controls in Power BI (Power BI, Security Features)
    15. Performing Data Reconciliation and Validation with Power BI (Power BI, Data Quality Tools)
    16. Prototyping and Exploratory Analysis with Tableau (Tableau)
    17. Data Analysis with Tableau (Tableau)

  3. System Administration and Operations:

    1. Server Management and Administration (Fly Server, Azure, Seqeta, ShareGate)
    2. Environment Control (Staging, Production) (Azure DevOps)
    3. Backup and Restore Operations (Fly Server, Seqeta, ShareGate)
    4. Version Control of Templates and Documents (Microsoft SharePoint, Git)
    5. User Management in Microsoft 365 Tenant (Microsoft 365 Admin Center, PowerShell)
    6. Email Administration and Password Resets (Microsoft Exchange, Active Directory)
    7. Provisioning and Deprovisioning User Accounts (Microsoft 365 Admin Center)
    8. Configuring Single Sign-On and Multi-factor Authentication (Microsoft 365 Admin Center)

  4. Technology Utilization:

    1. Utilization of Software Tools (Atom, Visual Studio)
    2. Proficiency in SharePoint Designer (SharePoint Designer)
    3. Expertise in Data Migration Utilities (ShareGate, Saketa)
    4. Automation and Integration with Zapier (Zapier)
    5. Social Media Platform Configuration (Facebook, Twitter, LinkedIn)
    6. Google Business Identity Management (Google Business)
    7. MailPoet for Email Marketing Campaigns (MailPoet)
    8. Integration of Email Marketing with CRM Systems (MailPoet, CRM)
    9. Theme Customization and Branding Guidelines Adherence (WordPress)
    10. Custom Application Development for Specific Needs (Custom Development)
    11. Integration of Third-party Services and APIs (WordPress, APIs)
    12. Designing and Implementing Authentication Systems (Microsoft 365, Active Directory)
    13. Creating and Managing Domain Registration and Hosting (cPanel, Domain Registrars)
    14. Monitoring Website Performance and Security (Security Tools, Performance Monitoring)
    15. Implementing Compliance Measures (Privacy Regulations, Compliance Tools)
    16. Analyzing Website Traffic and User Behavior (Google Analytics, SEO Tools)
    17. Providing User Support and Training (Help Desk Software, Training Materials)
    18. Troubleshooting Website Issues and Errors (Debugging Tools, Error Logs)
    19. Implementing Disaster Recovery and Business Continuity Plans (Azure Backup, SharePoint)
    20. Conducting Regular Security Audits and Vulnerability Assessments (Security Auditing Tools)
    21. Collaborating with Cross-functional Teams (Communication Tools, Collaboration Platforms)

  5. User Interface Design and Experience:

    1. Leveraging Content Management Systems for Automated Content Management (CMS)
    2. Automating Navigation, Themes, and Styles (WordPress)
    3. Implementing Membership Components for Subscription-based Logins (WordPress)
    4. Handling Poppy Compliance with MailPoet (MailPoet, Compliance)
    5. Ensuring Compliance with Protection of Privacy Regulations (Privacy Regulations, Compliance Tools)
    6. Implementing Style Sheets and JavaScript for Theme Design (CSS, JavaScript)
    7. Customizing Themes to Suit Brand Guidelines (WordPress, Brand Guidelines)

  6. Document and Data Management:

    1. Development of Indicators and Field Mapping in Microsoft Word Documents (Microsoft Word)
    2. Mapping Properties to Metadata in Microsoft Word Documents (Microsoft Word)
    3. Architected Metadata Management (Metadata Management Tools)
    4. Transposition of Data using Microsoft Power BI (Power BI, Data Transformation Tools)
    5. Pivot Tables and Refreshable PIVOT Tables in Excel (Excel, Data Analysis)
    6. Transposing and Pivoting Data with Power BI and Microsoft Data Transformation Tools (Power BI, Data Transformation Tools)
    7. Utilizing Markdown for Documentation Purposes (Markdown, Obsidian, Pypora)

  7. Development and Scripting:

    1. Scripting and Automation with PowerShell (PowerShell)
    2. Building and Managing Azure Resources (Azure Portal, Azure CLI)
    3. Utilizing .NET Framework for Custom Application Development (.NET)
    4. Building and Maintaining Server-side Scripts (Server-side Scripting Languages)
    5. Implementing Client-side Scripting for Dynamic Web Functionality (JavaScript)
    6. Automating Tasks and Processes with Zapier (Zapier)
    7. Script Editing with Visual Studio (Visual Studio)
    8. Source Code Editing with Atom (Atom)

  8. Collaboration and Communication:

    1. Collaboration on Projects using Communication Tools (Communication Tools)
    2. Effective Communication with Cross-functional Teams (Collaboration Platforms)
    3. Providing User Support and Training Materials (Help Desk Software, Training Materials)
    4. Collaborating with Designers and Content Creators (Collaboration Platforms)

  9. Compliance and Security:

    1. Handling Poppy Compliance with MailPoet (MailPoet, Compliance)
    2. Ensuring Compliance with Privacy Regulations (Privacy Regulations, Compliance Tools)
    3. Implementing Data Encryption and Access Controls (Security Tools)
    4. Conducting Regular Security Audits and Vulnerability Assessments (Security Auditing Tools)

  10. Miscellaneous:

    1. Managing Domain Registration and Hosting (cPanel, Domain Registrars)
    2. Analyzing Website Traffic and User Behavior (Google Analytics, SEO Tools)
    3. Troubleshooting Website Issues and Errors (Debugging Tools, Error Logs)
    4. Implementing Disaster Recovery and Business Continuity Plans (Azure Backup, SharePoint)

Detailed Work History

2021/12 – 2024/06: Senior Monitoring & Evaluation Analyst – H**ope and Homes for Children – Johannesburg, South Africa**

Responsibilities:

    • Direct management of Performance Management system and direct line management data capturers
    • Development, implementation, and management of M&E and performance management systems
    • Development of systems and reporting training for partners and staff
    • Support the aggregation of data across projects
    • Research and reporting on specific areas of interest as assigned for program development
    • Develop a communication network for all stakeholders
    • Enable measurement and evidence-building impact of Care Reform using models to implement Prevention services and strategies
    • Collaborate with staff and partners on qualitative monitoring
    • Provide relevant information for ongoing evaluation of project activities, effects, and impacts
    • Support identification of risks and bottlenecks in program delivery and contribute to strategies mitigating these
    • Work in collaboration to manage the development of specific program indicators measuring the impact of Program strategy
    • Contribute to the development of funding proposals, programs, and organizational strategies through research and reporting.

Skills:

    • Development of Monitoring, Evaluation, Learning, and Performance Monitoring Plans
    • Develop and refine data collection instruments
    • Development of data management software and database management
    • Managing the information gathering process for results and performance reports
    • Understanding M&E principles and the development of qualitative and quantitative indicators
    • Committed to the protection and safeguarding of children’s rights
    • Ability to interpret and analyze data (qualitative and quantitative) to develop programmatic informatio
    • Team player in a multi-disciplinary and multicultural setting. Excellent networking and coordination skills.
    • Ability to design, implement, and monitor information systems.
    • Meeting deadlines with attention to detail and quality, managing multiple tasks simultaneously.

2018/01 – 2021/11: UX / System Design – Contractor – Johannesburg, South Africa

  • Online Conference for LGBTQIA+ activism in Africa – analysis and reporting of infrastructure, recommendation of technical and operational changes. Supported the online conference, stabilized security and website stability with an influx of visitors during the online annual conference. Provided design and content development services.
  • A University of Johannesburg project to promote education and rurality. Trained a graphic design team on content management basics, structured research content, and ensured the site’s continued sustainable update and ease of use. Managed technical setup and security maintenance
  • Redesigned the website for South Africa’s first safety institute. Managed digital distribution of their magazine via email. Implemented a subscription base to comply with legal and privacy policies. Developed new opt-in strategies and campaigns to retain their audience and support advertising. Centralized website as a hub for publicizing and engaging with social media followers. Developed an order form for their textbook publication

2015/07 – 2018/01: Freelance Web Developer / UX Designer – Self-Employed – Johannesburg, South Africa

Responsibilities:

      • UX design: UI, information architecture, brand identity, product development, digital architecture, artwork, and graphic design
      • Web development: Hosting and administration, website design, application design (newsletters, membership sites, e-commerce, business processes, etc.).

Project Highlights:

    • Created an online community to support an author’s book publication
    • Developed digital workflows and a membership site for the Institute of Safety Management (IOSM)
    • Designed a professional website as a hub for social media promotion
    • Managed booking and scheduling of partner teams for an expanding electrical business
    • Web-based training and coaching, including course content and quizzes
    • Online marketing and promotion of a wedding venue, Sumptuous Village

2006/01 – 2015/07: Web Operatios Manager – Information Technology Solutions (Pty) Ltd – Johannesburg, South Africa / Bogota, Colombia / Rwanda, Cameroon

Project Highlights and Key Clients:

    • Custom development of web-based workflow and production systems using Microsoft technologies for clients like Network#BBDO, McCann Erickson (South Africa, Brazil, Colombia), and Grey Advertising (Johannesburg and Cape Town)
    • Development of cohesive corporate identity (brochures, websites, business cards, stationery, templates, and social media
    • Business intelligence reporting for media owners’ capital expenses. Clients included Dentsu Aegis and GroupM
    • Developed a client-facing agency portal for Grey Advertising and First National Bank
    • Developed agency-wide intranet and client extranet for Grey Advertising/Heineken (Rwanda and Cameroon).

Responsibilities:

    • Hands-on experience defining product concepts, sketches, and wireframes, creating design specification documents.
    • Conducting surveys and user research to understand needs and gather insights into system design preferences
    • Developed data visualization and business intelligence reports
    • Rapidly generated prototypes, including UI prototypes, mockup presentations, wireframe models, and flow diagrams
    • Conducted system analysis and created technical specification documentation, including database designs.

Customer Service Responsibilities:

    • Support, accountable for resolving escalated challenges
    • Planned, ran, and analyzed usability tests to improve user experience and evaluate design concepts
    • Designed and facilitated training programs for systems and applications
    • Managed legal compliance tasks (e.g., Sarbanes-Oxley compliance)
    • Managed internal communication campaigns for product releases
    • Led product implementation, deployment, and release management, defining and documenting best practices.

2005/01 – 2005/06: Information Design – Formal Internships – Struik Publishing – Johannesburg, South Africa

  • Marketing Catalog Production:  Design services, including research, conceptualization, layout, typography, and image editing
  • Prepared proofs for client approval and sourced production suppliers, managing costs and working within budget
  • Identified potential automation enhancements.

2004/10 – 2004/12: Information Design – Formal Internships – Grey Advertising: Ad of the Month Voting System – Johannesburg, South Africa

  • Designed site web apps with responsive design.
  • Implemented a web app with a high business impact using straightforward, effective solutions
  • Outsourced and coordinated Adobe Flash design and backend SQL database development.

2000/01 – 2005/01: System admin/analyst –  Information Technology Solutions (Pty) Ltd – Cape Town/Johannesburg, South Africa

  • Developed an Ogilvy Africa-wide extranet web application, a Brand Bible, and a FileMaker implementation
  • Created a web-based timesheet application for Ogilvy and Mather and Grey Advertising
  • Contributed to business proposals, project plans, and the deployment of custom solutions.

1996/01 – 2000/01: Junior Designer / Technician – Grey Advertising

  • Managed the introduction of internet services for over 400 users
  • Apprenticed for a creative director, producing internet banners for ABSA Bank, website designs for clients like GlaxoSmithKline and John Deere, and animations for Rand Merchant Bank
  • Designed internal projects like the Digital Newsletter and Corporate Intranet.

Core Values:

My work is driven by a passion for creating meaningful impact through technology. I believe in the power of technology not only for technical advancement but also for fostering social integrity and ethical responsibility.

Offering:

      •  Human-Centered Design: Creating user-focused, efficient systems.
      • Systems Thinking & Integration: Unifying platforms and enhancing user experiences.
      • Data Analysis: Proficient in Visualisation, i.e Power BI and Tableau for data-driven insights.

Personal Attributes:

  • I appreciate and value being part of a team 
  • I’m capable of working independently on solutions 
  • I actively seek out opportunities to learn and grow new competencies

Interests:

I enjoy being active. Spending time outdoors, at gym or dancing. I strive for a healthy balance. 

I read, esp. non-fiction and also appreciate art and cinema, 

Academic Qualification:

  • University of Pretoria. Information Design (Hons) BA. 2001 – 2005. Practical experience with industry professionals. Visual communication, Information Science, Marketing (Distinction in Marketing)
  • National School of the Arts. Matriculation. 1997 – 1999. Graphic Design (Distinction), Photography 

Professional Skills Development:

  • Torque IT. Microsoft Solution Development. 2000. Web application development in .Net
  • Internet Marketing Intensive (Peng Joon). 2015.
  • Guerrilla marketing intensive (Alex Mandossian). 2014 – 2015
  • Train the Trainer (Blair Singer). 2014 – 2015
  • Andy Harrington’s Public Speakers University. June 2015
  • Various seminars and conference. Digital Edge Live. Interaction Design Seminar. Design Indaba. Microsoft Dev and Tech events. Discovery Leadership Summit. Discovery Vitality Summit. etc.Project management: determining scope, tracking activity and status reports on progres